* The name and address of the new servicer.
* The date the current servicer will stop accepting mortgage payments, and the date the new servicer will begin accepting them.
* Free or collect call telephone numbers for both the current servicer and the new servicer that you can call for information about the transfer of service.
* Information that tells whether you can continue any option insurance, such as mortgage life or disability insurance, and what action, if any, you must take to maintain coverage. You also must be told whether the insurance terms will change.
* A statement that the transfer will not affect any terms or conditions of your mortgage documents, except the terms that are directly related to the servicing of the loan. For example, if under your contract, you specifically were allowed to pay property taxes and insurance premiums on your own, the new servicer cannot demand that you establish an escrow account. However, if your contract was neutral on this issue or merely limited the actions of your old lender, the new servicer may be able to require such an account.
